rev:text
| - Been here twice now. The food was good the first time -- it's expensive for what it is, but what can you expect being in the middle of Town Square.
The first time, things went okay. It was a weekend, but an off-hour, so the place wasn't very busy. Service was fine. Food was pretty good.
The latest time, it was an entirely different story. My sister and I decided to go there and ended up being there at the same time as a wedding reception. Not a big deal; we choose to sit outside under the heater and enjoy the early evening weather. My sister gets a beer, I get a soda, standard stuff. Service is slow, but not terrible.
Then we order.
My sister and I eventually run out of conversation topics. I get a refill after a long wait, she gets another beer. I look down at my phone and it's been basically half an hour since we ordered -- WTF? No information at all.
Eventually our server finally tells us what happened -- My sister's food got picked up by someone and given to the wedding reception guests!! They have had to start her order over entirely. Two refills and another half hour later, they finally bring it out.
My food is luke-warm and uninspiring, while hers is okay. It is nothing to write home about, especially for the price paid. We ask if we are getting any sort of consolation for having to wait over an hour for our food.
The manager decides that the employee discount is fine, which amounts to /less than one of the beers/ off of our ticket (which had two meals, two beers, and one drink). For having to wait nearly an hour for what we ordered. I could understand if there was some complaining, like "Oh, our order came out on time but there was some trivial thing wrong", but this was entirely on them, both the delay in telling us what happened and the delay in fixing it.
Not going back again. The slow service, overpriced and under-delivered food, and insanely lame fix for their mess up put me off forever. There are better places to go without wandering through Town Square.
|