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  • Earlier this year i took my wife's car in because of a power steering fluid leak. They call us and say all is good it was the power steering pump and to come and get it. We picked up the car and drove it home and i notice a drip just as before. Long story short it was a bad hose not the pump. I paid $500 to have the pump replaced when it was a $40 hose. Fast forward to today. The A/C went out on my wife's car I didn't want to use Ted Wien's but didn't know where else to go and its 115 degrees outside so back we went. They call us and say they Compressor froze up and we needed $2200 of repairs and that it would be a "New System" so I say OK fix it because the wife has to have A/C. We pick the car up and Surprise Surprise the A/C Doesn't work!!! I call them up and they say bring it back in and they will look at it. needless to say I am upset because after $2200 to get a "New A/C System" It still doesn't work. We take the car back in and have them look at it and they said it's the Expansion valve and it will be ready Saturday. Saturday morning comes around and I haven't heard from them so I call to check. I'm told its the transducer and it wouldn't be here until Monday! I don't know how this will all end but so far they are either completely inept or they have NO pride in their work. Needless to say I won't be back nor will I recommend them to anyone. In the end Ted Wiens had to replace the compressor that they had just installed. They must use really poor quality parts because after a month on the second compressor we are right back to the same issue. When I took it in this time they said it was the fan that pulls air through the radiator. If you have read this far you've probably figured out I am NOT going back. To hell with their parts/labor warranty I am going to go somewhere else. Use this Ted Wiens if you want to be treated like a mushroom, kept in the dark and fed a bunch of crap.
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