I'm not normally a chain-restaurant person, I'm a sucker for a good turkey burger and Red Robin has it down to a science. It's juicy and has that perfect grilled taste and I can get it on any burger topping combo they offer.
The service at this Red Robin is always great - the staff is always friendly, and several know us by name and our order even though we only come in about once or twice a month.
Have a picky eater in your party? Don't hesitate to ask for things the way you want them - don't like pickles? Want your fries extra well done? Need some dipping sauce? No problem! We've never gotten grief for asking and things have always come out correct. Perfect when taking the nephews out for a treat.
Bonus for kids and kid-at-heart adults - with the redesign they did this fall, there're new decor to look at (I personally love the Pac Man inspired stuff and the pirate pose chart), little table top ordering machines that double as game consoles for a fee and there are portable chalk boards for game playing. And kids can get crayons and coloring sheets as well as a free balloon.
I admit, when I first saw the little table top machines, I thought it would take away the personal touch with the server, but you are not required to use them and when you do it's not as odd/awkward as I thought it'd be. You can let them know you need drink refills (saving server a trip to table to ask) and pay for your check/see your bill at any time.