Yes. I agree with the walked in and was immediately greeted. That is without a doubt the same service you will receive in the average nail salon. I set up an appointment hours prior to my arrival. Walked in on time and the person at the desk. Didn't take the time to look at the request made from the appointment. I was seated briefly afterwards with a female "nail tech". After the service she gets up she made the comment "boring". As if I was the one she was speaking of. I am not here for a friendship. I realized how half ass of a job she did on my manicure. Unfortunately, I was doing this service on my lunch. Really didn't have the time to go back in. Nor did I want to go back in. Needless to say, I will not be returning to this location. Irritated just writing this review. Should have stiffed her instead of tipping her.