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  • I have had pets my entire adult life and Alta Vista is up there with best quality care. Dr. Hendricks (not sure if I spelled that right) is one of the most compassionate animal care providers I have ever met. I adopted a new chihuahua from the shelter almost 2 weeks ago and took her to Alta Vista for a wellness check. Days later, I took her back when she started showing signs of what I thought to be an upper respiratory infection. Both visits, Dr. Hendricks was kind, thorough, and did not rush me out. He took his time with my new baby and answered ALL of my questions. The appointments were toward the end of the night due to my work schedule but that didn't impact the care I received at all. Dr. Hendricks was sweet and compassionate toward my chihuahua, petting her and calming her down when she was shaking nervous. It shows that he loves what he does! His demeanor is very soothing. It turns out that she has pneumonia and will need to come back to Alta Vista a few more times. Even when I started crying in the room, Dr. Hendricks showed the most compassion, took his time, repeated himself for me, made sure I understood warning signs, and assured me I could call any time with questions. He personally called back the next day to ask how my dog was feeling, which I thought was so great. The staff was pretty great, too. Accommodating my requests for same-day, late night appointments. I was there a long time and it was already closing time but they did not hurry me out and were very thorough. The pricing is very fair, compared to other animal hospitals I had been to. With my previous dog ownership experience, I have never paid so little for an X-ray before. They were honest about the pricing the whole time, too. Making sure I understood what it would cost and getting my permission before starting treatments I couldn't afford. Great, great animal care provider. I will be back for the next few weeks with my sick pup and feel much less anxious knowing she is in Dr. Hendricks' care.
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