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| - Oh Lakeview apartments. Where do I even start?
You can never get a hold of the staff. They answer about 1 out of 4 calls. If you leave a message, they will call you back in about two days. If you email them with a complaint or maintenance issue, they won't email or even call you back. They seem to have an excuse for everything.
Not all of the apartments have a lake view. I paid extra to have a "grassy view" (I have no view of a lake what so ever) because my other option was a dumpster view. My neighbor has been living here for 2 years and kept requesting to move to an apartment with a lake view. The staff said they didn't have any available (for two years they have been saying that). She finally threatened to move across the street to the other apartments (because they have a lake view) and the staff magically had an available lake view apartment.
My air conditioner broke twice in 3 days. When we called the second time, they said "Yeah, after we fix it the first time, it usually breaks again very quickly." What the hell is that?! My dryer knob broke off and when they came to fix it, they put it upside down (it works, but it's not on correctly).
I pay pet rent every month and there is a "doggy station" with poop bags near my building and they have yet to refill it after I have asked them 3 times to do it... it has been 2 weeks since the station became empty. But if the doggy station near the office is empty, believe me that they replace the bags the next day. When I first moved in, the station was empty for months until I finally tracked a staff member down near the station and he kindly filled it. So it has been filled once in four months.
After a storm, we got two bubbles in our wall and it took them weeks to even come look at it, and they did nothing after that. Weeks later, again, they finally came and fixed the wall. But I have yet to see them fix the roof to make sure we don't get a leak again. When I finally went in to complain about the leak not being even looked it, the staff said the Property Manager would call me the next day. Did they call? No. I never received a call from the Property Manager.
Don't get me wrong, my renovated apartment is nice, but I pay way too much for it. Isn't the point of living in an apartment is to not have to worry about anything, that the staff will take care of your needs? It seems like they really only worry about whatever is close to their office and around the lake. Because the area around the lake is beautiful, but they seem to neglect the other areas.
I would much rather live in a crappy apartment as long as the staff is courteous and helpful. Which Lakeview is neither.
I can't wait until my lease is up. They don't even deserve one star.
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