I have been going here for about two years now. My wait times are usually long. The waiting room is usually empty when I arrive, so I can never understand why it always takes 10 - 15 minutes to see me, then another 10 - 15 minutes for the doctor to arrive.
There are plenty of thing that still irk me about this place besides waiting: They take a lunch from noon until 1:30 pm, so if you have a lunch break and need to talk to someone, tough luck. Why do they need an hour and a half for everyone to take a lunch? Also, getting test results used to come through email or they would call me. Now I have to call them, then call back several times to see if I need to see the Dr again because I'm still sick. Then they tell me he might be sending me a referral in the mail but they don't know yet... SO I wait for the mail to arrive for a week and nothing. Do I call back? Has Dr Tran decided whether I should get a referral yet?
It's so strange.
I am buying myself a car today just so I can go to see a doctor I don't have to walk to. This place is far too disorganized.