My 10 yr old daughter broke her arm and needed to be put to sleep to put the bone in place and place pins. Like any mother I was a nervous wreck, my kid has never had to do anything major in her life. And my daughter is scared but never showed it just kept smiling. Once we got back there the pre op nurses were so great with her. Talking to her, explaining to her what they were going to do and everything. Making her feel very comfortable. I was very impressed. Post op nurses were just as great, when I got in there she had ice on her arm, they had gave her pain meds. They had already requested a water and a Popsicle for her. The nurses. The dr. And all the staff made the experience amazing for my daughter. 1 1/2 weeks later we were back due to having to add another pin to her arm. All the nurses remembered my daughter. The pre op nurse from the first time came over and gave my daughter a little stuffed dog with a bandage on it's left paw so they both match. The nurses the 2nd time around were just amazing as before. They really know how to take the edge off. Patient about to go into surgery. I highly recommend this center to anyone!