When you walk into this Wendy's during the winter - the first aroma you smell is 'pee'. I wonder if the smell is due to the fact that bathrooms are opposite the entrance, but all I can say is that, this specific Wendy's typically smells of urine.
Depending on which staff member you get - service can be 'okay'. I had a girl that took my order who put my order in a bag when I specifically said 'for here', she did the same to the man behind me.
I also had to ask for a new cup as her hand touched the inside of my cup when she was grabbing it for me. The manager reminded her not to touch the inside of cups.
And what's with Wendy's plastic ketchup containers - get with the program and use paper cups.
This place is so-so.