Disappointed with this location.
My family and I came for double birthdays this last Saturday night. After a bit of a wait (no reservations) we were seated at a nice table outside. That's about the last time anyone visited our table. We ordered drinks-- waters and iced teas. There were 5 of us and we received 4 waters. We asked over and over for an additional water and finally gave up. We ordered the famous guacamole. They wheeled the cart over there and the server made it in complete silence. At the Scottsdale location they engage with you and tell you about what they are making. It definitely took away from the experience. Overall we probably saw our server twice, once for drinks once for food. We never got refills on any of the drinks (which were empty mid dinner) and were never asked if we wanted more chips or salsa.
Food was just okay. I got a chicken burrito and the tortilla was pretty gummy from the sauce in the inside. I didn't even want to take my leftovers home. My family got enchiladas though and really enjoyed them however.
The women's restroom was a disaster. Not something I would expect to see at a nicer restaurant.
Seems like this location has a lot to work out still. Yes they were busy but they need to have more people working if that's the case. Overall I would not recommend this location based solely on (lack of) service.