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| - This place was AWFUL. I was using the groupon so I had to call to make a reservation for my friend and I. As soon as I told the receptionist that I would be using the groupon, she tried to hang up on me. I told her she hadn't asked for my name yet, and she hurriedly asked what it was and hung up.
Fast forward 2 weeks later and big surprise, she had not written my name or my friend's name down for our reservation. Luckily, it wasn't too busy and she had my friend and I sit in her chairs. Worst mistake ever. She started off very friendly; however, I noticed after 2 coats of white gel nail polish that the color on my nails did not resemble the color that i had picked that was on the sample nail set. As soon as I told her this, she told me that the sample nails were already white and that's why the nail polish did not look the same on my nails. False advertising much? She then tried to talk me out of having white nails because it would "look bad". After trying to convince her that I indeed wanted white nails, she hurriedly slapped on a few coats of white nail polish and went on to do my friend's nails. Worst quality ever. There were bubbles in my polish and a piece of random hair got stuck in the polish. She seemed very annoyed that I asked her to take the random hair out and fix my nail.
When she asked my friend what color she wanted for her nails, my friend chose a white gel polish with sparkles, but asked the lady if the color was going to look the same as the sample (not wanting to go through the same hassle I went through). The lady responded by telling her that it was my fault that I wasn't satisfied with the color on my nails originally and that I was wrong. She then proceeded to wrap my friend's nails in foil and use the electric nail filer to take my friend's old nail polish off. She said she would have to CHARGE HER $3 FOR REMOVING HER NAIL POLISH. Her nail polish wasn't even gel or shellac, it was REGULAR NAIL POLISH for goodness sakes! As she was doing her nails, this lady kept muttering, "Oh my God" underneath her breath and did the WORST JOB EVER on both of our nails. We would have just gotten up and walked out except we had already purchased our groupon. This was the worst nail experience I've ever had. DO NOT GO TO MAGEN NAIL.
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