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Attributes	Values
type	rev:Review
dateCreated	2018-02-06 00:00:00 (xsd:dateTime)
itemReviewed	Canter's Las Vegas
http://www.openvoc.eu/poi#funnyReviews	5 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	So I am very detailed in my reviews and i cannot be any more upset with my experience. I went the first time because I had always wanted to go because of the name etc... So we go the first time and I thought its new here let there be some mistakes its not that big of a deal. WRONG !! Firstly... the only good thing was the really nice server SINA who is just a nice guy trying to do his job. The food was horrible we ordered the franklins the picture looked great and the food came out dry and felt like it was a day old and it took so long to come out I thought we were in miami for a minute. We still ate and went on with it. Sina was at least night. We are rewards cards member so we asked about the program and if we earn points ( apparently we do not) but the apparent Manager on duty who was extremely proud of his canters locations said "oh you are rewards members.. you dont earn points but we give a 15% discount". I thought that was great since the food was horrendous anyways. I thought lets give this place another chance. The place is empty for a reason. Its overpriced horrendous quality and terrible service. So we go back ( i literally just left and i believe in second chances) My partner asks about the prime rib that is advertised on their flyer (false advertising) apparently the prime rib is not available at the linq location.. so then in my opinion i would probably take it off the flyer in the middle of our table or have it be a conversation piece. Secondly, our server didnt know anything about the menu items or whats in them or how to describe them. Thirdly, my partner wanted corned beef ( its a deli is that not something they know they are known for) They said they didnt have corned beef they sold out ( lies ive been here over a week there was no long lineup and them selling out of corned beef) This isnt even the biggest issue. My partner ordered pastrami instead. The food ONCE AGAIN was horrible it took 30 minutes for soup and sandwich to come out ? Really ? That is just bad buisness and our server didnt check on us once to say sorry the deli meat and pre made soup you ordered is taking long (insert sarcasm here). So we were ready to go it took forever to get the bill. We mentioned we were rewards members and to get the 15% discount (because had it not been brought to our attention the first time we would not have known) They said sorry theres no discount ( we have the reciept so we are going to go back just to make sure they know that they are giving out wrong information) They didnt honour the discount the manager ESTHER is the worst manger ever YOU WOULD THINK that you would want to see how you can make your customers experience better if they are unsatisfied. We did not try to get free items. we did not complain about the chewy gross pastrami. We did not complain that they advertised items they didnt carry. We did not complain that it took 30 minutes to get our food. We didnt even ask for the manager just the bill we wanted to get out of this place as fast as possible. Then Esther comes by ... SHE SAYS they dont do the discount my partner proceeds to tell her that we were here the other day and we got the discount from the manager which she proceeds to say " i am the manager" ( ok tonight you are the manager but you dont work 24/7 and if you are the manager you are not doing a good job of it) My partner states it was a male manager and he was the one who gave the discount. He also states that he just wants to leave and that we wont be back. Esther was basically didnt give a crap that we were unhappy. My partner stated he didnt want a discount and that he wanted to let her know some of the things he was unhappy with for next time. She just kept saying "ok if you want to go go" She had zero care in the world if we were happy or not. We live in las vegas and in toronto they had no idea that we were not just tourists and you would think if i was a tourist you would want my buisness. Then.. as we get up to go I see Sina our server from the other night. My partner says hey do you remember us he says of course i remember you guys ( he genuinely did im kind of hard to miss) and he says remember the discount and i think the manager on that day was MIKEY ( ill be seeing him) he said yes let me go ask for you guys.. we knew that was gonna go nowhere ( not his fault) because we had already spoken to that poor excuse for a manager who just walked away from our table while we were still speaking. Esther should be ashamed of herself and if you are allowing her to be the manager in your restaurant you need to think twice. Sina took our rewards card and genuinely went back to ask and he came out poor guy stating he just got yelled at in the back by ESTHER the manager. Sina is just doing his job trying to earn a living and make the restaurant great and the manager is yelling at him for asking about the rewards points. Its really disturbing that he would get treated like that. She must have grabbed our rewards ca
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Taylor

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