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  • Went here with two friends for dinner and we were all disappointed. The dining area is pretty small, but there is a cute little bar. Nam's is in the campus area, so it's not where I usually like to hang out. Thankfully it was a quiet night, so service should have been fine. Should have been... My friends got their food pretty quickly and I expected mine to follow within a minute or two. I sat and waited and waited. A good 15 or so minutes passed and our waitress hadn't returned. Finally, another employee came to ask if we needed drink refills. I mentioned I was still waiting on my pho and he was really apologetic and fixed things. I got my meal and drinks for free. This was the appropriate reaction, and I'm thankful for that particular staff member for fixing things. The waitress was all like "Oh, he didn't get his food?!" and that was a bit perplexing. And while they fixed things and I got free food/drinks, it doesn't really cover up the fact that their food is mediocre. The pho was very blah and my companions complained about cheap quality of the chicken served. We all just felt very underwhelmed by both the food and the experience. All I wanted was a good pho, and man was I disappointed. Should have went to Ha Long Bay instead.
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