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| - How they can call themselves natural and/or organic is beyond me. Have you read the ingredients on their products? I'm a new customer. In fact, I got my first delivery just this morning and I'm beyond ticked because their sales rep lied right to my face.
We are very picky about ingredients. We avoid anything with trans fat as much as possible. I welcomed their sales rep into my home to give me her spiel because, honestly, I had been curious about Winder Farms. I had a list of questions and she lied. I asked her about trans fat and she assured me it isn't in any of their products. I joked about how we do order through Schwan's but what we get through them is limited because most of their products have trans fat and their ingredients lists are so long. At this point she told me that Winder Farm's ingredient lists are short on everything. I also asked her if all products had nutritional labels--we read labels and I have to be careful on certain things because of health issues. So, this is important. She told me that everything comes with nutrtional labels.
Ok, so this morning I get my first order. I had ordered old fashioned donuts for the kids. No label. I go to the website and find the nutritional info there. Ok, no big deal. But still...I had asked and was lied to. The nutritional info on their donuts was terrible! And it included trans fat. I also realize the milk does not include nutritional info. Another product I need to look up. Then I look at the package of tortillas I ordered. There is a label. Yay! But they also have trans fat. By this point I'm fuming because I realize I've totally been suckered. I never would have signed up for this if she had told me the truth. I also ordered the tortellini. I don't know if it has trans fat because the ingredient list is so flippin long I haven't read through it all yet. But remember, she told me their stuff is so natural that the ingredient lists are all very short.
Also, after thinking about this--I really don't see how it is going to save me money. Most of the prices are double that of the grocery store. I'm not saving on gas money because I pay a delivery fee so the company can cover gas. I still have to go to the store from some products because Winder doesn't carry it all--which means I'm not really being saved a trip to the store.
Yeah, I'm a chump and now I'm stuck unless I want to pay the fee to get out from under the contract. I might just do that, rather than pay for 39 more deliveries.
I will say this for them though, their customer service rep was very nice over the phone and did his best to make me happy under the circumstances. He credited me for both the donuts and the tortillas and offered me 10% off of everything for the next 6 months. So, maybe I'll stick with them until my contract is up...I'll just have to be sure to read the nutritional information on their website before placing my order.
Just don't be fooled into thinking they're natural and organic. They're not.
UPDATE: Just went to get the tortellini so make as a side to go with hamburgers and hot dogs. Read through the LONG list of ingredients and guess what I found? Trans fat! Hydrogenated oil. Ugh! Calling first possible chance and trying to get out of the contract. I entered the contract based on a lie. If I can't get out I'm just going to pay the $50 and call it a loss. I will not continue to pay them for groceries when they completely lied to my face about their products.
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