Went there for a date night. We did the call ahead seating which worked out great!! We got seated at our table and the drink host was fast and efficient. Our waiter however was not. We ordered the hot sour soup bowl. When it came, one of the plastic spoons had a noodle of some kind dried up in it. I pointed it out to our server and he took the spoon (which was in the bowl). I asked if we could have another complete set. No apology what so ever. I had to ask twice for a refill of my soda. My wife asked how long for a couple spring rolls. He said 5 min. 15 min later he asks if we were ready for desert. No egg rolls had arrived yet! He went to get them. We waited another 15 min for the check. Keep in mind all our dishes were picked up. Finally it came and again no apology for any part of the poor service. I placed my cc'd down and waited..... And waited..... And then some more. My wife and I gave up and came up with the cash between both of us. I did have to go to the bar and ask for change. That part was fast and efficient! The bartender even picked up I was a little upset. He asked if I wanted to speak to a mgr but I declined as we just wanted out. Well a mgr did find us. She apologized for everything and did a great job. I just don't think we'll be going back to that location anytime soon.