I live across the street from this place and tried it a couple of times after it opened. The results were dismal so I stayed away for about a year. Hungry and time stressed this morning I returned figuring it must have improved. Nope. Scramble continues to take the already deeply flawed concept of fast casual to a new low. Wanting only a couple of eggs with bacon, toast and hash browns I placed my $10 order with a cashier who seemed annoyed by my presence. She informed me that my coffee would be an extra $3 ($3!) and to get it in a disposable cup while i waited for my breakfast. Arriving at the "coffee bar" I found the coffee urn as well as the 1/2 and1/2 dispenser empty. On informing one of the half-awake robots the response was her being barely civil.
On to the food. After waiting 25 minutes the plate arrived. Barely lukewarm it appeared that no one had thought or cared about the plate. The eggs, small but, thankfully, properly cooked, were surrounded by cold sourdough toast, 2 pats of foil-wrapped frozen butter, and hash browns that were scattered around the plate, nearly cold and tasted like they had been cooked in motor oil. The piece de resistance were the 3 slices of bacon that were soggy, cold and had the texture and taste. of wet cardboard.
Uhhhhhh................ 3 strikes and you're out. I won't be back.