What a crap airline! If I could give them zero stars I would. I flew from Phoenix to Denver to New Orleans. The check-in people, gate staff and flight attendants were rude and abrupt, the flights ALL left at least 45 minutes late, it was the worst flying experience I've had. I was fortunate thta my Denver back to Phoenix leg was US Airways...never thought I'd say "Thank you US Airwarys" for at least that part of the flight not being a nightmare! I will never fly United again!