This picture basically sums up my recent experience at Grimaldi's. We went on September 10th which was a very busy night. They were doing their cancer awareness promotion or Fight Hunger promotion I can't remember which and also the Scottsdale Quarter was hosting a live free concert so it was very busy. The staff was attentive, nice and extremely accommodating. Anything I asked for in relation to getting my son fed ASAP. The manager seen here, even came over to check in with my son personally to make sure everything was good. Giving him smiles and allowing my husband and I a couple minutes to ourselves to eat. He was so sweet that the manager even took a plate with a piece of pizza back to the kitchen freezer for exactly 2 minutes for it to cool so that my son could eat as soon as possible. My experience deserves 5 Stars it was excellent! Thank you Grimaldi's!