Where to start...consistency is not to be expected from this location. Before I delve any deeper into my experience at the Coventry Winking Lizard, I recommend you drive the extra distance to any other near by location and for go this one entirely. Watch out on Monday or Tuesday wing and pizza night, the food will be great but the service will leave a lot to be desired. Ask for a box for the remaining pizza I had left, which at any other location my server will more than happily provide. On Coventry, you will not receive such customer service because consistency is something that is not practiced here. Typically if you pay for the food you get to take home what is left. With my experience I attempted to negotiate with the server, I would be happy to order desert and if they happen to walk past a box I would appreciate it. Most servers would happily oblige, this time they didn't. Subsequently I didn't order the desert in a lack of faith of the servers competence; note to the owner of this troubled establishment: a please consider retraining your staff regarding profit and lose. Your store lost on a sale because your staff decided to disregard a controllable effort and lost a long time patron. I will be taking my business, and people I know, to other consistent establishments going forward. If I heard correctly, this location was moving to Mayfield Heights potentially? When you do, please consider seeking a more friendly and more competent staff.