This is a very small store, with a very limited selection of products. We always hit up this store and make do with the limited selection, but it's hard since both Lowes and home depot are just a mile away and you know you'll get exactly what you need at lower prices.
Most of the staff are very friendly, but this past week we rushed in about five minutes before closing for something small. At exactly one minute to closing, an assistant asked if we were done. When we said we'd be just a minute, he rolled his eyes and said he had a family that he'd like to see. We dropped what we were looking at and walked out. It was not like we were there looking at and deciding on tiles or fittings options for 30 min after closing - just some yard gloves that we wanted to make sure was not made of latex. It doesn't matter if you are a chain or a mom and pop store - make the customer feel like an idiot (especially in a non-situation like this) and see your $$$ flow the other way. To be fair, we've had pleasant experiences with some other staff, but lately it seems that none of them are very knowledgeable about the products in the store at all (reading labels and repeating what it says does not count).