Turned to this company after a bad experience with another company. I had a projection tv fail on me. I had figured it was the lamp and had gone through 2 replacements without fixing it. Had a different guy come in and tell me it was still the lamp and that the color wheel was fine. Didn't trust this guy and called this company in. They arrived on time to the appointment. Determined it was the color wheel and were able to repair my tv. They have a service call fee but most of it goes back into cost of repair if there is something wrong. Far better service than the first person I used.