I was here visiting for the first time from out of state and wanted more color in my hair. Jamie was my colorist and I told her what I wanted and she knew exactly what to do. It turned out just how I wanted. She also told me what to tell my stylist back home to do. She was also very helpful in places to go and see in the area. Will definitely go back to her again when I visit. The only reason for the 4 stars is because they have students that wash and dry your hair when done. That took as long as the color, but everyone has to learn.