Life Saver!!! I had botched my own color and she made it better than brand new. Joni takes the time to listen and work with you to get the desired results. She is a pro with years of experience. Trusting your hair to someone is a big deal and she made me feel comfortable. When you have red hair, you worry about looking like Bozo the clown and she gave me a color as natural as the day I was born!!! Love it amd her.