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  • Our experience here was not good. We took the kids to see Santa and were given a pass to come back in an hour and 15 minutes. We decided to eat here since we were here. It took about 7 minutes to get a table, there was no one in front of us. We sat down and our server proceeded to tell us that she was tired and had been there since 11am. In our party were 4 adults, 1 teenager, 2 six year olds and 2 two year olds. We all ordered water and some juice for the kids and 1 beer and our food at the same time. We did not get our water or any other drinks served to us until about 2 minutes before the food came out. This server just couldn't handle it. She put the small kids drinks in regular cups and then at the end asked if we wanted them in kids cups. The whole experience was just ridiculous. Everything took so long that as soon as it came we had to ask to our food to go since we were waiting to see Santa. When we got in out 7 pm line we waited another hour before we just left. I asked an associate what was going on and he told me that there was a Members party there at the time and they got to take precedence over everyone else.... Very DISAPPOINTED......
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