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  • I'll start by saying that Denelda, the student care manager, is wonderful! She calls to check up and helps with the process. That being said, setting up an appointment with the health center is absolutely impossible. Being in the grad program, my classes are 7:30-5 almost everyday with only Tuesday's and Wednesday's off by 3pm. The system at UNLV is set up in a first come first serve basis requiring students to call in at 8am for the few open slots. I'm not able to call at that time being that I am in class. I have been trying to set up an appointment for 3 months now and still have not been able to get an appointment after my initial doctor appointment to get the referral. My appointment for the referral went well with the actual doctor but the nurses did not give great customer service at all. I needed to get a Td vaccine for the grad program and it took them almost 2 hours to tell me that they'll need to do it on a different day because there are other patients waiting. The one appointment I was able to get with the 3rd floor was then canceled and I am back at square one. This system definitely needs improvement.
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