Service is great, and all staff are friendly, welcoming, and knowledgeable. They went out of their way to accommodate me even though I was running 20-30 mins late for my appointment! I have been in to see Ruby twice, and she has given my beat up nails (after years of biting and pulling at cuticles) a fighting chance at survival, and recommended products to use in between appointments! I'm boring and stick to plain nail polish, but I've seen some amazing work done on other customers. All around great and relaxing experience.