I would honestly give a 0.
We order our pizza at 4:10 and at 4:27 they sent me a message saying my pizza was on the way. It took them 45 MINUTES for them to get me my pizza. I couldn't even enjoy it because it was so over cooked and the stuffed crust was not even that, just a thin tiny layer on the inside and some flavoring. I'm honestly SO disappointed in this because Pizza Hut is our Go-to and we weren't able to enjoy this. It was just one pizza as well so it baffles me it tool them over an hour to get it to us.
I even called them after waiting 30 minutes asking if they were okay or if our pizza did leave, she reassured us it would be there any minute now. Waited 15 minutes more then they finally showed.
The driver told us about the survey and getting 10-20 dollars off but they didn't even apologize for the long wait or mention anything.
I won't be ordering from this location any longer. I hope this doesn't happen to anyone else.