About: http://data.yelp.com/Review/id/BrsBCQ0TeuWlfJybAOuG4Q

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About: http://data.yelp.com/Review/id/BrsBCQ0TeuWlfJybAOuG4Q Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-04-30 00:00:00 (xsd:dateTime)
itemReviewed	A-Z Landscaping
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	** PLEASE ALSO READ THE UPDATE AT THE BOTTOM I found A-Z Landscaping based on their great reviews on Yelp. I really wanted to write a great review on them, but unfortunately I cannot. I talked to Alex a few times, he came, provided an estimate and gave me a great offer. The job that was done was really professional, the team were nice, polite and answered all of my questions, no doubts about it. However... Every company is measures based on the service they provide after-hand (aka Warranty), not just based on the on-site job. They installed walkway pavers from the street to the house's entry door. Once they were finished I saw that some pavers are loose and it might be dangerous. Alex and his dad both said that the sand or concrete they put should solve the issue and I should wait about a week to let it dry. A week has passed, and the pavers are still loose. No one came to fix them since then. I am running after Alex with texts, cell phone calls, office calls and voice messages since April 4th (almost a month now), and if he does answer - he says he will send someone (Oscar), but no one ever shows up. This is really disappointing. Bottom line - if you want a great job being done but without any warranty, without taking any responsibility and to be completely ignored after payment - this is the company for you. My advise to you (something I learn the hard way), is to always use payment terms NET+30, so you can make sure that every problem that will occur in the first 30 days will be handled promptly. Never pay immediately when the job is done, only 30 days after, where 99.9% of the problem will happen. UPDATE BELOW ** For the original review above I gave 2 stars, because the job was done professionally (not the part that was supposed to be fixed). A few hours after the review Alex texted me, he apologized for the delay in fixing this issue and said he will send someone the following-day to fix the walkway pavers. The next morning at 7:30 AM the issue was fixed. I decided to raise my review's score from 2 stars to 3 stars, just because the job that was done, was done professionally. I decided to raise my review's score from 2 stars Just to 3 stars, because I had to run after Alex for a month, and without Yelp I don't think it would have been solved.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tomer

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