I have been a fan of RigaTony's for a long time and this reviews was certainly nothing against the food, but about their billing and service.
I was with a friend and given that we had not met for a while, decided to go to a casual yet elegant setting and what better place than Rigatony's. It was a very quiet night for a Monday and in the end we were really not very hungry and order two appetizers and a dessert.
The server seemed so very anxious and kept coming constantly asking us about if we wanted to order entrees. I just felt very rushed there and so did my friend. In a true family style Italian Restaurant and I have been to many including Italy, they thrive on the fact that you take your time to talk and enjoy the moment rather than being rushed like a fast food experience.
The thing that really shocked me is that they charged $8.50 us for the salad, which we never asked for and I always thought came complementary and also a split charge for $3.50 as well, considering we both got appetizers and just decided to share it. Wow that is some rip off for sure.
I strongly believe that truth in advertising is so important to a business. It does not matter if they serve the tastiest food, but unscrupulous billing was certainly very shocking. I sadly left a very generous tip for the server, having been one myself.
Given this experience, I would rather take my business elsewhere.