Synergy was very professional with my install. I was looking for security for my home that I just purchased and did some calling around first, but finally talked to someone at Synergy because of a friend that has them. I love having the camera they installed for checking on my kids after school. Awesome stuff and products. I was actually talked into getting the Smarthome thermostat by my sales guy, and I'm glad now because of the savings I've seen through the summer months so far. I'm probably saving about $40 a month because I have them on both floors. Customer service has been awesome too every time I have called in with a question!