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  • I would give the store itself 3 stars but the customer service is so lacking that its hard to do. I had a return and I did not have my receipt, Steve treated me as though I stole it and refused to return it for me. It was a Harris Teeter brand so its not like I bought it somewhere else. But because he could not find it on my VIC card, he not only refused, he rudely refused. Before this incident I shopped here still but I would try to avoid customer service. I think there is an unwritten rule somewhere that smiles are not allowed. When it first opened it was a happy, vibrant place, not it is a sad depressing place. I have not shopped here since being treated as a thief. I guess in a way Steve did me a favor by being so rude, I am now saving a lot of money at Food Lion! I am shocked at the price differences and now go out of my way to shop only at Food Lion. Thanks Steve!
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