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  • Not the best experience in the world. Perhaps my expectations are too high as I used to work in hotels. I would felt like I was robbed if I paid for this room on my own dime. Luckily, my company paid for it as it was a business related trip. The suites are nice: I really like the sunken living room area by the windows. it is essentially one big room, but having those few steps makes the room feel like more than it really is. Great design element. I was overcharged for my room when I checked in. When I brought that to their attention, their recourse was to charge me even more in hopes it would cancel out. Took two days, leaving me with no credit on my credit card. Customer service lacking, but perhaps I just have high standards. The decor and locale (on the strip) is very good. The feeling of the rooms are nice. However, if I was paying my own way, I'd choose another hotel.
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