I just called this company because they were recommended to me. I've had consistent leaks with my roof and have had a previous roofer come out to try to fix them with no success. I'm looking for a new roofing company to help me figure out what is going on, why my roof keeps leaking, and help me fix it for good! As soon as I told the lady who answered the phone my story, she right away accused me of trying to get their guy to come out for free and tell me what's wrong and then said I will go back and have my previous roofer fix it! Talk about horrible customer service. That thought never even crossed my mind until she said that to me. I am not one to cheat people. I'm a nurse who takes care of and deals with rude people everyday, but this lady is definitely up there! I'm not sure if she was having a bad day or what, but this company lost a customer before they even gained one. The person who recommended them to me had so many good things to say about their service so I am severely disappointed...