My husband and I went to the Salt Cellar yesterday for the first time. We met up with our friends, another couple. To take advantage of the happy hour menu....we had to sit in the bar area. Understood. We ordered food and drinks. I ended up ordering 4 half shell oysters after I tried some of my husbands and really liked them. When the waitress brought them out, one of the oysters was practically non - existent in its shell. We giggled about it and my husband pointed it out to the waitress--being completely friendly. The waitress in turn looked at the plate, said nothing, turned around and walked away and then rolled her eyes! BEYOND rude! Did not acknowledge it at all & was clearly very irritated. My husband then approached the lady at the front to let her know what just happened and how rude she was. She listened, but did absolutely nothing about it. Another waitress helping us (we had 3 waitresses by the way) corrected the situation and brought me another oyster. We wanted to speak to a manager, but found out the lady at the front that my husband spoke to--the one who did not budge when we told her what happened, was the owner's wife! When the rude waitress did what she did, the owner's wife was right next to us because we were sitting at the bar by the door, right by the hostess podium. Clearly, this waitress DID NOT CARE at all! We pretty much came to the conclusion that the rude waitress was a family member of the owners. We spent over $200 for food and drinks between the 4 of us during the not so happy hour yesterday. Needless to say--we will NEVER go to the Salf Cellar again. First and last time. Great oysters...HORRIBLE waitress and an owner who did not do anything about it--fell on deaf ears. It is because the owner failed to be apologetic or even acknowledge that we were mistreated by one of her staff that we will not return. We spent a lot of money here. I will spread the word to everyone too.
P.S. The rude waitresses name was Alicia