First, let me start by saying that Einstein Bros Bagels is my favorite coffee/breakfast stop! I visited this location for the very first time because it's convenient and close to my house. But... The service was very slow and lacked experience. I was there with a friend and our food came out way before she made it to the register to pay, and she still had to wait almost 10 min for our drinks! Needless to say, our food was cold by the time our drinks were ready. They were having problems with the coffee machines and even the manager had no clue of what was wrong. I think this whole store, including the manager (who was from the 215/Flamingo store) needs some more extensive training. Conveniently located but would rather drive further for better service.