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  • Okay I quit. So, every time I've come here my mani was always just decent but Amy did very well at my last visit about 6 weeks ago. She was kind, and did a good job. My only complaint was that she put a hardener on my nails and didn't let me know it was $10 more until I paid. No big deal for me but it would be nice to know before you get to the counter. Today however, is the straw that broke the camels back. Horrible. After about 5 years of strictly gel polish my nails are now thin so I asked to have the gel removed and opted to go with regular polish to let my babies breathe. Well, she (Tammy I think it was) didn't remove all the gel and as a result my nails look like they've been gnawed on by tiny creatures See the photos, no further explanation needed. To make matters worse my husband gave me a gift card and when trying to use it they said the card had no value. Luckily he gave me the receipt because after 2 phone calls to the person who "sold" it to my husband, a phone call to the owner and a search through the actual cash from the day it was sold the receptionist told me that she would take my name and number and correct it later. She apologized and was kind but is 10-15 minutes of research really necessary for a $20 service with a client who has a receipt? The bottom line is that they provide excellent deluxe pedicures but I haven't seen someone take pride in doing a mani worth reccomending except for Amy. I'll give my husband the gift card back and he can get pedis there but I'll go to Sweet Nails across the way. They always have a wait which is why I stopped going but its worth the wait for quality service. Cindy (owner) does a great job replying to issues on yelp and I applaud her for that but the best thing that can be done is to hire people who take pride in their work and then there will be less problems.
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