They have always been fair with me and anything I've had done here. The only knock I have on them is the one time they did a brake job on our Xterra and didn't get it right the first time. There was a pretty strong vibration coming from the front wheels when I braked and it was a lot more pronounced at speed. They told me they fixed it, but about 3 weeks later it started again. I went to another place and was told that the rotors were bad and needed replacing...how could these guys miss that?