I'm not sure I would compare it to other "gourmet burger" joints it lacks the marketing/design finesse that the others offer. With combo options printed on a large foam core board, it's more of a ma & pa burger joint. But who cares about decor if the food is awesome right?
That's the thing... Combo #1 which is a 4oz burger, a can of pop and fries, for a total of $10 which is a great price now-a-days! I mean you can go to McDonald's and a combo will cost more than that! So price is reasonable. The actual meat patty in the burger delicious! Could they have squeezed a little more oil out of it before it went into the (I didn't really like it, un-toasted) bun, yes, and they probably should have.
If you just get a regular burger and don't upgrade your cheese from the processed cheese for the extra dollar, or if you don't add additional toppings then I wouldn't write home about it. If you do upgrade then it's well worth the wait, but your bill does increase once you do all that... The amount of fries you're given is overwhelming and for food that always a plus!
So, all in all it's an ok place, but if you're going for lunch get there early because you won't get a seat while you wait for your number to be called.