We took our grandson here for his first haircut on a Friday afternoon. The shop was not busy at all at this time and we were in and out in about 30 minutes or less. The woman who cut his hair was very good with him (he's only 10 months old) and did a great little haircut on him - he looks adorable. Since it was his first haircut we bought the package that included his picture with a certificate and a lock of his hair. We will definitely go back.