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  • I was sold an huge amount of equipment for my small 1300 sq ft home. I thought this was normal as I have never had a security system before, So I now own 5 fire alarms for a small 3 bedroom home. I own 2 outdoor flashing alarms, carbon monoxide monitor, motion detector, all doors sensors and breakaway window sensors, charged for a camera which I didn't get. Talk about overkill salesman! I feel ripped off for sure! I had no clue this was not the normal. Then on top of the $6,000. in equipment I did not need I was charge $59.99 per month to monitor my home this of course includes a camera which I never got. I complained and to no use at all so I cancelled my service and I have went with CPI for monitoring. I can't get a refund on the overkill from ADT which is unfair. I can tell you first hand that you can spend at least 2 hours on the phone and transferred to employees that are not trained and you will get no were in conversation. Never will I ever recommend ADT to anyone!
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