Worst
Fries
Ever
I've been here three times, and won't go back. Every time I go, the fries are BURNED. The oil tastes like it's been frying for months and there's burnt fries in it.
Burger is OKAY at best. It's real beef for sure, and fresh.
They do try hard in the customer service arena. It's obvious they care about the customer experience...
But I want a good side of fries with a gourmet burger... and it is true this is a burger joint, but in my opinion, they need to have the right sides to make the meal a success.
There are other places I go to for gourmet burgers that get the fries right, and their burgers taste better too :)