We try to like this place, we really do! We like to walk here from our home, which should make for a nice evening, but the service is so spotty it is hard to enjoy the experience. We usually choose the patio, and often feel invisible there. We have gotten into the habit of getting our own water and menus because otherwise we could wait 30 minutes. Recently it seems to be getting worse. Their system of "anybody who is close is your wait staff" just doesn't work. We never feel like anyone really understands customer service. When I have complained, the manager has been a combination of aloof and rude. Not good. We decided yesterday that it is time to stop trying to like a poor place and just find a new one.