Matt from Oliver Flower Shop was completely rude to me over the phone and would not take responsibility for flowers that were delivered to the wrong person. I had a call prior to delivery to confirm who the delivery was for. They took them to another person with the same name and even though that person said they had no idea who the person sending the flowers was they still let that person keep them. After receiving a second phone call stating that the flowers were delivered to a person who had no idea who I was we confirmed that they had been delivered to the wrong person. The delivery man apologized and made sure to tell me that he would deliver them to the correct person the very next day. Well, the next day cam and no flowers were delivered. So I called the shop and spoke to Matt who said he was not getting paid for a second delivery and would not send additional flowers. Well, I wasn't asking him to send additional flowers. I was asking him to do his job correctly. The matter went unresolved with this florist as he was unwilling to fix his mistake. I would recommend that you find any other florist to work with other than Oliver Flower Shop!