Review Update - I have now stayed here 6+ times of the past year or two and it really has become a favorite destination!
Sitting here now on the patio of my room writing this update after spending the afternoon at the pool. I really just love the setting here - the hotel and amenities all built into the side of a rocky "butte". Others have said the the rooms and some areas are a bit outdated - I really don't see this as a big issue as I judge the whole experience of my stay. The staff here has always been top tier and I appreciate the customer service focus. We spent three afternoons at the pool this weekend and from day one the staff remembered us and greeted us by name. Twice they had the kitchen make special orders for what we were in the mood to eat poolside.
My tips:
- try to get a patio room, views are amazing and the outdoor area and easy access to the pool are worth the extra $20 a night
- explore the entire resort and enjoy the landscape and grounds. Scenic waterfalls, beautiful sitting areas, and hot tubs hidden throughout the rocky terrain. It is a bigger resort than it may first appear and plenty to see as you walk around.
- eat at the Top of the Rock restaurant. AMAZING VIEWS (there was a lightning storm one night we dined there and is was spectacular). The food was fantastic as well.
On a less positive note..............I find it absolutely ridiculous that they charge for parking here! It is a remote hotel and with nothing at all close by that would have non-guests trying to park there. I understand a parking charge in dowtown hotels where parking is a premium, but it is insulting that they add parking on top of the room rates!!
Looking forward to our next visit (maybe I will get a Free Parking card)!!