The place is cute neighbor restaurant. It was a Saturday night and the place was half full. I expected it to be busier.
The food was not what I wanted. It seemed to me the majority of the rolls had either eel in them or they were spicy. I can't stand eel and my best friend doesn't eat spicy so we really had a problem looking at what rolls to eat. We asked if we could sub spicy tuna for regular tuna and the server didn't understand what we were saying. I had major issues with the service but will get to that later. Back to the food....we ordered tempura which pieces were so undercooked we couldn't eat it. Seriously, I have no idea what veggie it was. It was like a rock. The rolls were so so. Nothing stood out.
Ok I understand they had some issues with service being bad. Being in the industry I consider myself a little more patient than others. It wasn't like they ignored us, it was the complete opposite. I couldn't finish a sentence without them coming and asking us how everything was. We told them to leave the menus, 3 different people tried to take them. I asked them questions about the menu and they had no idea what some of the items were. I couldn't wait to get out of there. Personally, I love it that they asked how we were doing but really, every 2 minutes. Annoying.
They need to find a balance with the service.