Wish there was a no star option. Funny how this Alex Felix calls the next morning after my review was posted. He let me know he would get in touch with cooperate and see what they could do. Got a later message saying there was nothing they could do! How are you going to tell me I can't be refunded $60?! Give me a break!!! I'm a very understanding person. However, working for a big corporation my self, I can't see how this is not possible!