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| - I really like this Loews, especially since my more local option is the disgusting Southland 9. But this theater has a lot of problems.
Though this complaint only applies to a small window of time, I have to say that seeing a movie at this theater on a holiday is an absolute nightmare. My family goes to a movie on Christmas night every year. Two years ago, we went to see a family film (there was a then-seven year old, my niece, in our party). Throughout the entire movie there were screaming, unattended children running around the back of the theater, cursing and hitting each other. No one from the staff or management made any attempt to address this issue, though a few customers went to complain.
The real kicker was that as we were leaving the theater, a swarm of kids was running around outside our theater to the point that people had to dodge them and make strategic plans to run out of the building. They were screaming, jumping on each other, and fighting. We were parked near the front entrance and needed to stop at the restrooms for the 7 year old, so we started to head out in that direction. Security (who was finally showing up for the first time all night!) stopped us and told us that we COULD NOT go this way. The 7 year old started to cry because she had to use the restroom so badly, and my sister had to argue with a cop to let them through. It was an absolutely atrocious experience, and one that I won't forget.
The good news is that I've heard that, after many complaints and a shooting, this Loews has stepped up their security. Last night I noticed a sign saying that unaccompanied minors would not be allowed at the theater after 5PM on Christmas night. Hopefully this year will be a little more pleasant.
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