This was one of the worst restaurant experiences I've ever had. The only positive is the server was kind. Other than that, it's terrible. Sure, some may say "it's opening day, they were slammed" unfortunately that is not the case. It's pretty dead upstairs and there is plenty of room downstairs. We waited 10 minutes for someone to come and serve us, we waited 25 minutes for ONE order of nachos and they came out completely cold. On top of that, it took another ten for drinks.
Im giving an extra star from my original one star because the resolution was swift, they were kind and apologetic.
The hostess was very helpful in the resolution as well