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| - When my friend and I walked in the first thing they asked was if my friend was Vietnamese. I didn't understand why at first but after an entire session of the techs not speaking a word in Vietnamese to each other (which I've ALWAYS seen/heard at nail salons), I realized it was because they wanted to make sure we couldn't understand them talk sh*t in their language. (we had neither confirmed not denied whether my friend was or not). Very clever.
I've been getting full acrylic sets for years, so I know the process. After the nails and acrylic are on and shaped, they put oil on your cuticles and have you go wash your hands to get all of the acrylic dust off before the clear coat is applied. This step was skipped, and as a result there are several bumps on my nails from pieces of acrylic.
My experience wasn't that bad, but my Vietnamese-looking friend had very long gel nails. She asked before getting started if they had the correct type of gel overlay for her, and they said they did. They also said they were going to charge her an extra $15 for 'extra long nails,' so she had them cut them down. She then started applying acrylic to them and told her that she 'needed to take those off and get a fresh set.' Um, you can't take off your real nails! After explaining once again the kind of GEL overlay she wanted, the tech claimed that she'd never even heard of that kind and that they don't have it here. While she was halfway through getting her nails done and had already told her that they could do that! My friend decided to just go ahead with the acrylics since she had already started it, and was then told it'd be another $10 for a design (even though their sign says $3).
If there had been some sort of language barrier, this might be understandable, but the women spoke English really well. Needless to say we won't be returning.
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