Jeez, people are really picky about their smoothie joints I guess... I've never had a problem here, they give me what I order as fast as they can, and everyone is nice. It's smoothie king, not a 5 star gourmet restaurant... the employees are mainly teenagers just trying to make some money, and all they do is follow the recipes the company gives them. It's not going to be lightning speed, and if you don't like the smoothie it's not the workers' fault. One reviewer said "I don't trust these kids"... Why? Do you insist everyone that touches your food have a bachelor degree? Get over yourself lol. I'll be back, extra ice.